These terms are a working starting point, not legal advice. They must be reviewed by qualified legal counsel and replaced with an approved agreement before commercial launch.
1. Service
Bayon Digital provides Bayon HMS as a hosted hotel operations platform. Specific subscriptions, implementation work, support scope, and pricing may be set out in a separate order form or agreement.
2. Accounts and access
Customers are responsible for their users, account credentials, and for ensuring that access is assigned only to authorised staff. Customers must promptly notify us of suspected unauthorised use.
3. Customer data
Customers retain responsibility for the accuracy, legality, and rights to use their hotel and guest data. Customers instruct Bayon to process that data only as necessary to provide and support the service.
4. Payments and pricing
Public website pricing is indicative unless confirmed in writing. Paid subscriptions, invoices, payment timing, taxes, and any late-payment terms will be agreed with the customer before service activation.
5. Availability and support
We aim to keep the service available and to resolve problems promptly. Planned maintenance, security measures, third-party services, and events outside reasonable control can affect availability.
6. Acceptable use
Users may not misuse the service, access data without permission, interfere with operation, introduce malicious code, or use the service in a way that violates applicable law or third-party rights.
7. Liability and changes
Any limitation of liability, warranty, and termination provisions must be set out in a final signed agreement. We may update these terms when the service or legal requirements change; material changes will be communicated where appropriate.
8. Contact
Questions about these terms can be sent to support@bayonpms.com.